We make the best bike & motorcycle locks on the planet
WHAT THE EXPERTS SAY
Carl Ellis, thebestbikelock.com
"It’s definitely the most secure bike lock I’ve ever tested. And that it manages this without being excessively heavy, bulky, massively expensive or incredibly unpractical, is indeed a BIG DEAL!"
John Milbank, Bennetts Insurance
"This is the toughest lock I’ve ever tested...it took longer than anything I’ve ever attacked, and I burned through four discs doing it."
James Grear, bikelockwiki.com
"If you don't fancy becoming another victim on the police bike theft database, there isn't a better lock for you than the X1."
Ben Clarke, Motorcycle News
"It’s not often that a product arrives which instantly changes years of ingrained behaviour, but that’s exactly what the Litelok has done"
Warren Rossiter, Bike Radar
"...armoured with a composite material called Barronium®, resisted the attack of our angle grinder for more than 17 minutes, That's almost three times longer than the previous toughest lock we've tested."
Success Stories
LITELOK X3 Saves Cargo Bike in Aarhus #46
LITELOK X3 saved Salvador's Seaside Signature cargo bike on the 11th of November in Aarhus, Denmark. Cargo bikes have become essential in cities worldwide, particularly for eco-conscious families ...
LITELOK X1 Saves Scooter in Chicago #45
On September 1, 2024, Eric’s Segway scooter faced an intense theft attempt outside Chicago's Ogilvie Train Station, one of the city’s busiest transit hubs. Valued at $1,200, his scooter was secured...
LITELOK X3 Saves Bike in Massachusetts #44
LITELOK X3 saved Ryan's $1,474 Lectric XP bike at Harvard University's Campus in Cambridge, Massachusetts. For bike owners, securing your ride can often feel like a stressful endeavour, especially...
Bike Locks
Latest from the blog
Every. Day. Ride #26 with Elijah
Tell us a little about yourself?Hello everyone. I'm 26 years old, and I grew up in the New York Tri-State area. Mostly in New York and New Jersey. I enjoy cycling, skateboarding, and casual hiking ...
You may have noticed the Secured by Design (SBD) logo on some of our product pages, particularly in the Accreditation section, and wondered what it means. We occasionally get questions from custome...
Every. Day. Ride #25 with Scrambler Mike
This month we had the pleasure of speaking with Scrambler Mike! Tell us a little about yourself? Hi all 👋🏻 my name is Michael aka scrambler.mike if you know me from Instagram I was born in the So...
FAQ
If you need any help you may find the answer to your questions in our Help Centre. Alternatively, you can contact us via e-mail by using our contact form or e-mailing hello@litelok.com. We aim to respond to all e-mail enquiries within 48-hours.
We can also be contacted via telephone on +44 1792 712539. Our working hours are 9am to 5pm GMT, Monday to Friday.
How long will it take to get my order?
The time it takes for your order to be dispatched and delivered will depend on where you're having it delivered to, which product you have ordered and which method of shipping you have selected. We aim to dispatch all orders on the same or the day after the order has been made but this is not always possible. We will note the dispatch time either on the product page or during the checkout. For more information on our dispatch times, please see our Shipping Policy.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Am I able to track my order?
Once your item is out for delivery, you will receive an email from us with a tracking code from your courier. Please follow the instructions on the email and enter your tracking code to check the status of your delivery.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I exchange my order?
Unfortunately, we are unable to accept any exchanges at this time. However, we can fully refund your order and you can then proceed to place an order for the correct item you wish to purchase.
Can I buy a LITELOK from a shop?
At this moment in time, we do not have any of our products stocked in retail stores, although this may change in the future.
How long does delivery take?
The length of time it takes for you to receive your order will depend on the product(s) you have ordered, and the shipping you have selected.
Please visit our help section for more information on shipping times.
