FAQs

Ordering & Deliveries

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You can buy Liteloks straight from our website. To see all the products we offer, please click here.

Yes. Liteloks are also available in retail stores across the world, in the UK, USA, Germany, Spain and many more. To see the full list of retailers that stock LITELOK click here.

Cancellations & Returns

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LOCK SIZES AND WEIGHTS

LITELOK ONE FLEXI-O:

length - 74 cm (29 in)
weight - 1.1 kg (2.4 lb)


LITELOK ONE Wearable versions come in three sizes:

92 (Small)
Length – 92.5cm (36.4in) / Weight - 1.31 kg (2.88 lb)
Locking Circumference – 88.5cm (34.8in)

100 (Medium)
Length – 100cm (39.3in) / Weight – 1.40 kg (3.08 lb)
Locking Circumference – 96.5cm (37.9in)

108 (Large)
Length – 107.5cm (42.3in) / Weight – 1.46 kg (3.21 lb)
Locking Circumference – 103.5cm (40.7in)

All have a width of 5cm (1.9 in) at the strap and 6.5 cm (2.5 in) at the widest part of the lock.

PLEASE SEE OUR SIZING GUIDE BELOW. THE SIZES RELATE TO TROUSER SIZE, IF YOU ARE INBETWEEN SIZES THEN WE WOULD RECOMMEND GOING FOR THE LARGER SIZE.

LITELOK Size Men (UK) / Men (EU) / Women (UK) / Women (EU)
92W Small 30 – 32 / 46 – 48 / 8 – 12 / 36 – 40
100W Medium 32 – 34 / 48 – 50 / 12 – 14 / 40 – 42
108W Large 34 – 38 / 50 – 54 / 14 – 16 / 42 – 44

Length – 107.5cm (42.3in)
Locking Circumference – 103.5cm (40.7in)

Weight - 1.46 kg (3.21 lb).

wHAT ARE THE DIFFERENCES BETWEEN LOCKS

If you're not quite sure which lock is right for you...here is some more help

Both offer incredible security and so the decision should be based on security rating, weight and style.

If you are looking for the lightest lock then LITELOK GO is the one for you, weighing from as little as 641g it is the lightest in our range and offers the most flexibility. There are different shapes and sizes depending on your preference. GO FLEXI-O can be worn with an additional wearable kit. GO FLEXI-U is a flexible and lightweight alternative to D-locks.

For increased security and locking length, then LITELOK ONE is ideal. Locking length ranges from 74cm to 104cm and as it is +50% wider than LITELOK GO, it will provide even greater protection from potential attack. LITELOK ONE is available as either a FLEXI-O format, our smallest ONE lock and ideal for mounting and carrying within the frame. The ONE WEARABLE range is available in three sizes (93cm, 100cm and 108cm) and includes an integrated lock stopper, ideal for wearing safely round your hips whilst riding. There are three colours to choose from.

The only difference is shape. The LITELOK GO Flexi-O’s natural shape is circular, whereas the LITELOK GO Flexi-U is formed in a more traditional U/D-Lock style.

The main difference between the LITELOK ONE FLEXI-O and LITELOK ONE Wearable is length and ability to safely wear the lock round your hips whilst riding. LITELOK ONE Wearable is available in three length options so you can pick the size that fits you best. It also comes with an integrated lockstopper, allowing you to secure the lock around your waist without it locking.

Both LITELOK ONE and LITELOK ONE Moto are made from the same patented Boaflexicore technology and are rated Sold Secure Motorcycle Silver by Britain’s leading security testing facility, Sold Secure. LITELOK Moto is longer than LITELOK ONE Flexi-O range and comes with two reflective neoprene skins for increased visibility. These are available in both black and red.

Find out more about LITELOK products

If you want to know more about how to use LITELOK products, you'll find it here

The LITELOK GO and ONE strap is made from a patented composite material called Boaflexicore. It consists of multiple components, including hundreds of strands of high tensile steel. These allow Boaflexicore to be strong, yet flexible. The lock housing is made from virtually indestructible hardened steel with drill resistant, marine grade stainless steel rivets.

The LITELOK CORE strap is made from Boaflexicore Plus, our strongest bike lock technology; a multi-layered security strap built to flex in sync to retain maximum security and flexibility and joined to an aerospace grade hardened steel inline lock body.


Our LITELOK Twins can be operated from the same set of keys. However, if you want 3 or more LITELOKs, or 2 LITELOK ONE Wearables to operate from the same set of keys then please add the following note on the cart page: “Please key alike all locks in this order” It is worth noting that because this would be a custom order, there is a lead time of 7 working days and we would be unable to accept returns or issue refunds as a consequence.


Opening and closing a LITELOK GO is simple. To open, insert the key and turn it 180 degrees clockwise. Then take hold of the lock on either side of the lock housing, and slide the left side up. This will open the lock. To lock it, simply do the opposite. Slide the left side down into the lock casing and turn the key 180 degrees anti-clockwise.




We would always recommend that you use your LITELOK to secure your back wheel and frame to a fixed, immovable object. Ideally use a LITELOK to secure the front wheel too. Keep your LITELOK off the ground and always check your locks before leaving your bike. If you are using a LITELOK ONE Wearable, please make sure that the lockstopper isn’t around the lock, as this will stop it from locking.

All of our products are insurance rated and tested by independent anti-theft agencies Sold Secure (UK), which is owned by the Master Locksmiths Association and ART (NL). Both organisations are recognised experts when it comes to testing the security of bike and motorcycle locks and use a variety of tools and methods that are common in real-life bike theft.

Yes they can be replaced. Each set of keys come with a key number and if you know the key number then we will be able to replace your keys.
It costs £10 ($15, €12) for 2 LITELOK keys. If you would like to purchase new keys then please e-mail us at hello@litelok.com
We would also advise you to register your lock with us.

Yes. If you wish to get more keys cut then a local keycutter will be able to do this for you. However, they do need to have the ability to perform angled cuts.

LITELOK GO Flexi-Os is wearable. You can purchase an additional adjustable wearable kit, allowing you to comfortably wear the lock around your hips.

Unfortunately our LITELOK GO Flexi-Us aren’t designed to be wearable.

Yes they are machine washable. We would recommend putting them on a delicates wash of 30 degrees.

How are LITLOKs tested?

Every LITELOK is independent tested and accredited by the world's most reputable lock testing organisations

All of our products are insurance rated and tested by independent anti-theft agencies Sold Secure (UK), which is owned by the Master Locksmiths Association and ART (NL). Both organisations are recognised experts when it comes to testing the security of bike and motorcycle locks and use a variety of tools and methods that are common in real-life bike theft.

It’s almost impossible to break a LITELOK through twisting it with a crowbar or wrecking bar. Both LITELOK GO, ONE and CORE are made have incredible resistance to torsion attack, because as a crowbar is turned, energy builds up within the tensioned Boaflexicore/Boaflexicore Plus material which coils and will spring back violently once released.

LITELOK has category leading resistance against bolt croppers since the Boaflexicore and Boaflexicore Plus technology is tough and flexible. The components of the material are non-contiguous. Bike thieves using bolt croppers will usually attempt to break a lock by creating a nick which turns into a crack because the metal is contiguous – it consists of an uninterrupted series of atoms. Boaflexicore was made so that it spreads and squashes by placing more material in front of the cut so that it can’t be cut.

LITELOKs can withstand attacks from a flame torch for a substantial amount of time and a thief would probably give up trying with a flame torch before breaking through a LITELOK. However, using a flame is not a common technique to break locks and steal bikes.

Unfortunately no bike lock is able to withstand constant attack from an angle grinder.

TELL ME MORE ABOUT LITELOK CORE

LITELOK CORE is comprised of two key components: Boaflexicore Plus and a hardened steel inline lock body

Boaflexicore Plus is a 24mm (15/16”) layered, flexible security strap. From the outside in; the braided sleeve provides abrasion resistance. Next a bonded plant based polymer provides the first line of defence whilst offering corrosion resistance and weather proofing. In the third layer, 19mm (¾”) interlocking hardened steel links of the exoskeleton absorb destructive energy during attack whilst encasing the high tensile steel core. All layers flex in sync to retain maximum flexibility without compromising on security.

Steel inline lock body is made from aerospace grade hardened steel. Inside, an intelligent stainless steel structure resists impact from attack including -40oC freeze spray and hammer/chisel blows. At the heart of the product is a pick resistant disc detainer lock, tested to 10,000 open and close locking cycles.

The Boaflexicore Plus is joined to the lock body with four marine grade stainless steel rivets to withstand drilling and torsion attacks.

Unlike a U lock or D lock that is constructed from stiff, solid steel components that can be easily broken with a crowbar, LITELOK CORE uses multiple layers of composite materials with a flexible construction, allowing energy to be absorbed during attack.

Unlike a chain that is constructed from stiff steel links and easily cracked and broken with bolt croppers, LITELOK CORE has a layered, flexible construction which absorbs energy but also allows movement away from the cutting attack plane.

Unlike a cable that is constructed from steel wires alone and easily broken with cable cutters, LITELOK CORE has a two component polymer outer layer dissipating the initial attack, a fine grain hardened steel exoskeleton which absorbs energy and protects the flexible inner core which provides extremely high tensile strength.

No it’s a hybrid lock comprised of two key components: Boaflexicore Plus; a multiple layered, flexible security strap built to flex in sync to retain maximum flexibility without compromising on security and joined to a hardened steel inline lock body.

LITELOK CORE has been designed for the highest risk bike crime areas and perfect to protect high value bikes, Electric bikes, scooters and motorcycles.

LITELOK CORE has undergone rigorous testing against a wide range of common theft tools by independent and impartial testing organisations for insurance purposes. As with all locks, a determined thief with the right tools and enough time will eventually be able to break through any lock but we’ve engineered our LITELOK CORE with layers of security and different materials to make it incredibly difficult.

LITELOK CORE is rated as Sold Secure Bicycle Diamond, which is the highest level of insurance rated bike security and also Motorcycle Gold and LITELOK CORE offers our highest level of resistance to angle grinders. There isn’t a portable bike lock on the market that can withstand an angle grinder attack for a significant amount of time. As with all locks, a determined thief with the right tools and enough time will eventually be able to break through any lock but we’ve engineered our LITELOK CORE with layers of security and different materials to make it incredibly difficult.

No LITELOK CORE is an entirely redesigned lock. It shares some of the same features such as being light, flexible, click to lock and pairable but the Boaflexicore Plus strap has been entirely redesigned from the inner core out. It is not pairable to our current Litelok Gold because LITELOK CORE is of a higher security rating.

It’s a hybrid lock, offering multiple layers of protection, combining the security and flexibility of heavy chains but at half the weight. Four layers of protection flex in sync to retain maximum flexibility without compromising on security.